PENERAPAN APLIKASI E-COURT DI PENGADILAN TATA USAHA NEGARA (PTUN) PEKANBARU DITINJAU DARI ASPEK PELAYANAN PUBLIK

Abstract

Based on PERMA No. 1 of 2019 concerning Electronic Administration of Cases
and Trials in Courts in Article 1 Number 7 states that electronic trials are a series of
processes of examining and adjudicating cases by courts carried out with the support of
information and communication technology. In this case, the community expects benefits
in implementing or enforcing the law. Because law is for humans, the implementation of
law or law enforcement must provide benefits or uses for society. The implementation of
E-Court in the Court must provide benefits and convenience in its use, so that the public
can feel the convenience of public services provided by the Court using this E-Court. The
purpose of this research is to find out the extent of public service at the State
Administrative Court in Pekanbaru.
The type of research used is sociological legal research. As for the population in
this study are the Chairperson of the Pekanbaru State Administrative Court, the Registrar
of the Pekanbaru State Administrative Court, the Pekanbaru State Administrative Court
Judge; Parties Seeking Justice. The research location is at the Pekanbaru City State
Administrative Court. Data collection techniques using interviews, and literature, with
qualitative data analysis.
However, the implementation of E-Court still has several drawbacks. First, every
justice seeker must be able to use existing E-court applications and these electronic
devices must be connected to the internet such as laptops, computers and smartphones.
Second, when the application in court itself is disrupted, such as when the application is
being maintained or the internet or power failure. So electronic registration of cases or
E-court cannot be carried out. Third, at the time of the trial, only those registered with
the account who can see the E-court application can see the account at the court, that is,
at the time of registration, the one who can see the trial program, if that party forgets the
account, the trial program cannot be seen by other people.
Keywords: State Administrative Court – E-Court -Public Service