KUALITAS MAKANAN DI RESTAURANT MONA PLAZA HOTEL PEKANBARU

Abstract

The purpose of this study was to determine the quality of food in Mona Plaza Hotel
Pekanbaru and what efforts are being made to determine quality of food at Restaurant Mona
Plaza Hotel Pekanbaru.
The method used in this research is descriptive quantitative approach, which is a process of
research by classifying the data in the form of numbers processed by statistical methods.
Essentially quantitative approach to this type of research and realize inferansial conclusion of the
study at an error probability of rejection is nil. With quantitative research will be acquired
significance or significance of group differences in the relationship between the variables
studied. In general, quantitative research with a study using a large amount. (Sasmita, 2013: 14).
This study uses the concept of theoretical concepts by (Bartono PH, EM Ruffino 2005) regarding
the quality of the food this study used a Likert scale in every process of getting information from
informants.
This research is getting good response from management prior to the guests about the
quality of food at Restaurant Mona Plaza Hotel Pekanbaru. Therefore, the presence of the hotel
research will further improve the quality of food at Restaurant Mona Plaza Hotel Pekanbaru.
Keywords: Quality, Food, Restaurants.