PELAKSANAA TUGAS ROOMBOY SIF PAGI DI DEPARTEMENT HOUSEKEEPING BATIQA HOTEL PEKANBARU

Yohana ", Siti Sofro Sidiq

Abstract


Pekanbaru is a city of Madani, which stands a lot of hotel hotels from stars *** to budget hotels, one of the hotels that is well known in the city is the Batiqa pekanbaru bintang *** hotel which is adjacent to Sultan Syarif Qasim II airport. This study aims to find out how the description of the Roomboy Morning Shift Task in the Housekeeping department of Batiqa Hotel Pekanbaru. This research uses descriptive quantitative method to determine the problems of roomboy performance. The questionnaires were distributed as many as 100 people, while the technique of data collection in this study used interviews, observation, documentation and questionnaires. Based on the results of the study show that the Performance of Roomboy in Housekeeping Department of Batiqa Pekanbaru Hotel is included in the category Very Good, this category is based on a questionnaire that has been filled by guests staying at Batiqa Hotel Pekanbaru. 

Keywords : Implementation, Batiqa Hotel Pekanbaru.


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