ANALISIS MOTIVASI KERJA KARYAWAN FRONT OFFICE HOTEL RESTY MENARA PEKANBARU

Abstract

This research aimed about front office employee’s motivation at Resty Menara Hotel
Pekanbaru. This research aims to: (1) to knows about front office employee’s motivation at
Resty Menara Hotel Pekanbaru. (2) To know the multi ways to increase front office
employee’s motivation at Resty Menara Hotel Pekanbaru.
The sample used in this research was 8 people. This research using descriptive
methods to examine the issues presented in this research.
The results of this research indicate that based on the research results obtained on the
motivation of the front office employee at Resty Menara Hotel pekanbaru could be quite
good. This is evidenced by the acquisition of the overall total score of hygiene factor and
motivator factor, which is 191 points.
Keyword: Motivation, employee, hygiene factor, motivator factor.