KOMUNIKASI TERAPEUTIK PERAWAT DENGAN PENDERITA KUSTA DI RUMAH KUSTA BAGANSIAPIAPI ROKAN HILIR

Abstract

Therapeutic Communication as one of the scientific study of communication,
especially health communication, in the process of treatment and recovery patients, in this
case involved the nurses with leprosy patient. This study examines the practice of the nurse’s
therapeutic communication will influence the patient to get the better mental condition. The
aim of this research is to determine the therapeutic’s phases and attitude of therapeutic
communication by the nurse’s with leprosy patients at Bagansiapiapi Leprosy Home.
The research was conducted at Bagansiapiapi Leprosy Home of Rokan Hilir located
in Bintang Ujung Street. This study took place from August to October 2016. The method
used in this study is qualitative study. Research subject determined by the method of
purposive, and data were collected by means observation, interview, and documentation.
Results of this research showed that the correct implementation of therapeutic
communication phases play a role in the recovery of leprosy patient, consisting of
preparation/pre-interaction phases which the nurse’s prepare before doing nursing,
introduction phases to gain the attention and trust patients who conducted approach, phases
of work that allows to change the patient's behavior for the better by providing appropriate
treatment, an the termination phases when treatment and recovery has been completed. While
the attitude of therapeutic communication that conducted nurses with leprosy patients among
others, by the attitude of presenting themselves by taking a position sitting opposite, using
touch, observe and maintain eye contact, leans toward the patient when speaking, openness,
and remain relaxed in response to the patients.