KOMUNIKASI INTERPERSONAL PERAWAT DAN PASIEN THALASAEMIA DI THALASAEMIA CENTER RSUD ARIFIN ACHMAD PEKANBARU

Ayudha Prakasa Ramadhan, Welly Wirman

Abstract


Interpersonal communication is a very important interaction in establishing a good relationship between nurses and patient in a Thalasaemia Center. Through interpersonal communication nurse are able to know how to form a good relationship with the Thalasaemia, causing a sense of comfort for patients to spend their Blood Transfusion days in a Thalasaemia Center. The purpose of this study is to explain how the openess, emphaty, positiveness, supportiveness, and equality of interpersonal communication among nurses and thalasaemia patients in Thalasaemia Center.
This research was conducted in Thalasaemia Center Arifin Achmad Public Hospital Pekanbaru, located at Diponegoro street Number 4, Pekanbaru. This research uses descriptive qualitative research methods that describe and interpret the data. Informants in this study were nurses, the thalasaemia patients, and the parents of thalasaemia patients by using techniques aimed informants, purposive. Data collection techniques using observation, interviews, and documentation.
This study showed that interpersonal communication which conducted by nurses and thalasaemia patients are have run well in Thalasaemia Center Arifin Achmad Public Hospital. The effectiveness of interpersonal communication is able to increased their passion, motivation, and confidence to make thalasaemia patients feel comfortable in Thalasemia Center with considering 5 aspects which are openess, emphaty, postiveness, supportiveness, equality. The Succsses of interpersonal communication which conducted by nurses makes thalasaemia patients feel comfortable and they don’t want the nurse is being replace by another nurse.
Keywords: Interpersonal Communication, Nurses, Thallasaemia, Thallasaemia Centre

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