PERJANJIAN JUAL BELI TENAGA LISTRIK PRA BAYAR ANTARA PELANGGAN DENGAN PT. PLN AREA PEKANBARU (PERSERO) RAYON PANAM

Rusdah Cia, Mardalena Hanifah, Ulfia Hasanah

Abstract


Electric power services being developed by PT. PLN (Persero) is currently the prepaid
services of electric power, the customers who use electric power prepaid services both new
customers and migrated customers from electricity users postpaid to prepaid electricity users
have to register first to the nearest PLN office or to the official website of PLN. After registering,
there will be an agreement between PLN with the customers to conduct the electricity purchase.
However in fact, not all of the pre-paid electricity uses the purchase agreement, for example
there are some customers who are late for 2-3 months late in paying accounts, and there is the
termination and replacement of electricity postpaid to prepaid electricity unilaterally performed
by PLN without any notice and agreement first. Data collection technique used in this research is
interviews, questionnaires, and library research. The research findings concluded are: first, the
purchase agreements between customers and PT. Pekanbaru Area PLN (Persero) Rayon Panam
is not purely a legal agreement because the process of installation of pre-paid electricity is done
without notice and consent from the customer. Second, the effect of purchase agreement pre-paid
between the customers and PT. Pekanbaru Area PLN (Persero) Rayon Panam is there is the
obligation of the customer which is not fulfilled. It is by not paying the electric bill each month
within a predetermined time up to 2-3 months in a row causes the electrical disconnection by the
PLN as a sanction, but by not paying the electricity bill for 2-3 months, it does not mean that
PLN electricity can replace it by electricity prepaid without the permission from PLN. The writer
suggests that, First, PLN should give notice for the termination to the customers in order to avoid
make customers feeling disadvantaged, and for the installation of pre-paid electricity, the
customer should have the agreement letter. Secondly, as the electricity users, customers should
realize for their rights and obligations, the PLN should give prior notice to the customer before
performing the electrical disconnection.
Keywords: Sale Purchase Agreement - Pre-Paid Electricity - PT. Pekanbaru Area PLN
(Persero) Rayon Panam.

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