FUNGSI PENGAWASAN TERHADAP PENCANTUMAN KLAUSUL EKSONERASI PADA PRODUK BARANG DAN JASA BERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN DI KOTA PEKANBARU

Abstract

The use of standard clauses as a result of the principle of freedom of
contract which states that every person is free to form, kind, type and content of
the agreement does not violate laws and regulations, public order and decency.
Developments today many businesses that include clauses that contain limiting
conditions, or even remove completely the responsibility that should be charged to
the manufacturer. This creates an imbalance of bargaining power between
producers and consumers.
Guidance and oversight functions carried out by the government and society
in the inclusion of the exoneration clause in Pekanbaru based on Law No. 8 of
1999 on Consumer Protection is not running as mandated by the law. This is due
to the factors that influence it. In terms of the Government represented by BPSK
and LPKSM, In conducting the guidance and supervision of the inclusion of the
exoneration clause in Pekanbaru influenced by factors inhibiting namely
Institutional Factors, Finance, and Human Resources. In terms of community
supervision inclusion of factors that affect the exoneration clause is a factor of
legal awareness, education, and socialization.
Efforts that can be done to minimize the inclusion of the exoneration clause
in Pekanbaru. In terms of government attempts to do is to provide
recommendations and advice their inclusion exoneration clause by businesses and
provide information to the Industry and Trade of the limiting factors that affect
the development and supervision.

Key Word : Exoneratioin Clause-Consumer Protection