IMPLEMENTASI PELAYANAN LEGALISASI DOKUMEN PUBLIK PADA KANTOR WILAYAH KEMENTERIAN HUKUM DAN HAM RIAU BERDASARKAN PERATURAN MENTERI HUKUM DAN HAM NOMOR 6 TAHUN 2022 TENTANG LAYANAN LEGALISASI APOSTILLE PADA DOKUMEN PUBLIK

Abstract

One of the tasks of general legal administrative services in the legal division
at the Riau Ministry of Law and Human Rights is to provide administrative services
related to the legalization of documents that will be used domestically and abroad.
Documents that will be used to travel inside or outside the country have a very long
bureaucracy which then the Government of Indonesia through the Ministry of Law
and Human Rights has initiated to ratify the 1961 Apostille Convention, thus
making Indonesia part of the Convention member state.
The type of research used is sociological juridical, namely research
conducted by identifying the law and how the effectiveness of the implementation of
the law applies in society. Because in this study the authors directly conducted
research at the location or place under study to provide a complete and clear
description of the problem under study.
The conclusions that can be obtained from the research results are First,
the implementation of Public Document Legalization services at the Riau Regional
Office of the Ministry of Law and Human Rights has challenges related to field
problems, limited resources, process complexity, time, conflicts with Article 8 of
Permenkumham No. 6 of 2022 and the need for proper enforcement of rules and
legal suitability. Simplified and more accessible services reflect efforts to adhere to
the principles of legality and efficiency. Second, Supporting and inhibiting factors
in the Public Document Legalization service system at the Riau Regional Office of
the Ministry of Law and Human Rights basically have a number of supporting
factors that strengthen the public document legalization service system such as
Adoption of Technology and Online Systems. Third, the efforts of the Ministry of
Law and Human Rights Riau in overcoming problems regarding the service of
Legalization of Public Documents (Apostille) by involving steps that include
digitization of services, increased access to information, infrastructure investment,
collaboration with related parties, and improvement of processes and services.
Keywords: Implementation, Service, Document Legalization, Public Service.