TANGGUNG JAWAB PENGUSAHA PARIWISATA TERHADAP KESELAMATAN WISATAWAN BUKIT SELANCANG, DESA AUR CINA BERDASARKAN UNDANG-UNDANG NOMOR 10 TAHUN 2009 TENTANG KEPARIWISATAAN

Abstract

Article 20 of Law Number 10 of 2009 concerning Tourism states that every
tourist has the right to obtain accurate information about tourist attractions,
tourism services that meet standards, legal and security protection, health services,
protection of personal rights, and insurance protection against risks. . tourism
activities. tall. The purpose of writing this thesis are: First, to determine the
responsibility of tourism entrepreneurs Bukit Selancang to the safety of tourists
based on Law Number 10 of 2009 concerning Tourism. Second, to find out the
obstacles of tourism entrepreneurs in carrying out their responsibilities towards
tourists in Bukit Selancang. The type of research used is empirical or sociological
legal research, because in this paper the author conducts research at the location
or place under study in order to provide a complete and clear picture of the problem
under study. The data sources used are primary data and secondary data
This research was conducted in Bukit Selancang, Aur Cina Village,
Indragiri Hulu Regency. The population and sample in this study were Selancang
Hill tourists and selancang hill tourism entrepreneurs, and the sources used were
secondary data and primary data. Data collection techniques by means of
interviews and the data obtained were then analyzed qualitatively. The conclusion
that can be drawn from the results of the First Research, because it refers to several
cases that occurred such as tourists being injured due to inadequate facilities, loss
of goods in the form of helmets, in this case the tourism entrepreneur is not
responsible for the losses suffered. by tourists. All these losses must be borne by the
tourism entrepreneur Bukit Selancang. Second, the constraining factors that affect
the legal responsibility of Bukit Selancang tourism entrepreneurs in Aur Cina
Village for accidents or losses experienced by tourists are the lack of public
awareness, inadequate facilities or infrastructure and weak supervision from the
government.
Keywords : Responsibility, Tourism Entrepreneurs, Tourist safety