PELAKSANAAN MEDIASI DALAM PENYELESAIAN PERSELISIHAN PEMUTUSAN HUBUNGAN KERJA DI DINAS SOSIAL TENAGA KERJA DAN TRANSMIGRASI ROKAN HULU

Abstract

The process of resolving disputes through mediation is emphasized in the deliberations or
agreements of the parties, so that there is no element of coercion between the parties and mediators, the
parties request voluntarily to the mediator to help resolve the conflict. Therefore, a mediator domiciled
helps the parties to reach an agreement that can only be decided by the parties to the dispute. The mediator
is an employee of a government agency responsible for the field of labor who fulfills the requirements as a
mediator determined by the Minister to carry out mediation and has the obligation to provide written advice
to the disputing parties to resolve rights disputes, interest disputes, termination of disputes, and disputes
between trade unions / labor unions in only one company.
From the results of the research that the authors did, it can be concluded that the stages of
mediation at the Office of Social Services, Manpower and Transmigration in Rokan Hulu Regency were in
the stage of recording disputes, determining mediators to handle cases and research case files in
accordance with procedures stipulated by Law Number 2 of 2004 regarding Industrial Relations Disputes,
but in the next stage, the calling of the parties is not in accordance with the provisions of the Law, namely
mediators calling parties only through telephone calls which should be regulated by the parties sent an
invitation letter to attend the mediation session. Second, efforts that can be made to resolve industrial
relations disputes in the Social Service, Manpower and Transmigration Office of Rokan Hulu Regency can
be efficient and effective by increasing the trust of the parties to the mediator, increasing the number of
mediators and increasing the mediator's abilities and expertise, and making space a special session for
mediation that is clean and adequate.
Keywords: Mediation - Disputes - Termination of Employment.