PENGARUH TOTAL QUALITY MANAGEMENT DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA KARYAWAN PADA PTPN V SEI PAGAR KABUPATEN KAMPAR

Abstract

This study aims to determine the effect of the influence of Total Quality Management and Transformational Leadership on Employee Performance at PTVN V SeiPagar, Kampar Regency. The population in this study is the employees of PTVN V SeiPagar Kampar Regency, data collection was carried out using a questionnaire with a sample of 103 people, using purposive sampling technique. The analysis in this study uses Multiple Linear Regression with the help of SPSS 21 program. The results showed that: 1) Total Quality Management (TQM) had a significant effect on employee performance at PT. Perkebunan Nusantara V (PTPN V) KebunSeiPagar, Kampar Regency, Riau. 2) Transformational Leadership has a significant effect on Employee Performance at PT. Perkebunan Nusantara V (PTPN V) KebunSeiPagar, Kampar Regency, Riau. For further research, work environment variables and work motivation can be added to employee performance.

Keywords: Total Quality Management, Transformational Leadership, Employee Performance