PERILAKU PROFESIONAL TENAGA KESEHATAN DAERAH PESISIR PADA PELAYANAN KESEHATAN PRIMER PUSKESMAS PULAUKIJANG KABUPATEN INDRAGIRI HILIR TAHUN 2014

Abstract

Health center is one of the service center that give service and development in Indonesia. The labor at health center must improve service quality in order to create optimal health care to improve the health of society. Professional health workers action needed for increasing the quality and the development health workers profession. The aim of this research is to discover the professional behavior of health-care workers of pulau kijang community health care (Puskesmas), Indragiri Hilir Regency, that was reflected by the six elements of professionalism. The design of this research uses exploration method with qualitative approaches on six health-care workers of Puskesmas Pulau kijang, Indragiri Hilir Regency, who were selected by using snowball sampling method. Data collection was done by interview and recorded with an audio recorder. The result of this research showed that all the informants possess altruism, accountability,honor and integrity, duty and respect for other. There are only some informants who possess excellence. In general, half of the Pulau Kijang community health center (puskesmas) health-care workers possess the elements of professional behavior in carrying their duty, especially in providing service for the patients.
Key word : professional behavior, health workers, altruism, accountability, duty, honor and integrity, excellence, respect for others